Panthera Privacy Policy

I'm a paragraph. Click here to add your own text and edit me. It's easy.

This Privacy Policy explains how Panthera Combat & Conditioning (“Panthera”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accessing or using our website www.klpanthera.com, services, or communicating with us, you agree to the terms of this policy.

1. Personal Data We Collect

We may collect and process the following categories of personal data:

a. Directly Provided by You

Full name
Identification number (e.g., NRIC/passport – only when necessary)
Contact details (email, phone number, mailing address)
Emergency contact details
Health or fitness-related information (for training safety and customisation)
Payment information (processed securely via third-party platforms)

b. Automatically Collected

IP address
Browser type and device information
Date/time of visits
Pages visited and interactions (via cookies and analytics tools)

2. Purpose of Collecting Personal Data

We collect your personal data for the following purposes:

To register and manage memberships or trial sessions
To deliver personalised fitness training and related services
To communicate with you regarding appointments, promotions, or changes
To ensure safety and proper handling of your physical health
To respond to your inquiries or feedback
To comply with legal and regulatory obligations
For marketing (with your consent)

3. Disclosure of Your Data

We do not sell or rent your personal data. We may disclose your data to:

Our staff and coaches for training purposes
Payment service providers to process transactions
IT or marketing vendors (e.g., website hosts, email providers)
Legal authorities or regulators, if required by law

All third-party service providers are bound by confidentiality agreements and are only permitted to use your data to provide services on our behalf.

4. Consent and Access

You have the right to:

Access your personal data
Correct or update your data
Withdraw consent for non-essential processing (e.g., marketing)

To do so, contact us at info@klpanthera.com. We may require proof of identity before processing your request.

5. Data Retention

We retain your data only for as long as necessary:

To fulfil the purposes it was collected for
To comply with legal or regulatory requirements
For internal record-keeping, audits, and dispute resolution

Once no longer needed, data is securely destroyed or anonymised.

6. Security of Your Data

We take reasonable precautions to protect your personal data:

Secure storage systems with restricted access
Use of SSL encryption on our website
Staff training on data protection and confidentiality

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect anonymous usage data.

You may choose to disable cookies through your browser settings, but doing so may affect functionality.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. International Transfers

While we primarily store data in Malaysia, some data may be processed by service providers in other countries. Where such transfers occur, we ensure appropriate safeguards are in place.

10. Children’s Privacy

Our services are not directed to individuals under 18 without parental or guardian consent. If you believe a child has provided personal data to us without consent, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review it periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Panthera Combat & Conditioning
Website: www.klpanthera.com
Email: info@klpanthera.com
Phone: +60 10 988 9694

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.